PRIVACY POLICY
Introduction
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Please be assured that I take your privacy very seriously. I wish to continue to gain the trust and confidence of the customers who use my website. For detailed information on what data I store, why and how to remove it please read below. Thank you!
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If you are not happy with any communication from Stephanie Else Contemporary Glass/Glass In Fusion, or have any other concerns, please do not hesitate to get in touch by emailing stephanie@glassinfusion.co.uk or by using the contact form.
What happens with my information
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When you purchase something from the website, as part of the buying and selling process, I collect the personal information you give me such as your name, address and email address.
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When you browse the store, I may also receive your computer’s internet protocol (IP) address in order to provide me with information that helps me learn about your browser and operating system.
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Email marketing: With your permission, I may send you emails about the store, new products, and other updates.
The website
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This store is currently hosted on Wix platform. They provide the online e-commerce platform that allows me to sell my products and services to you.
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The credit and debit payment processing is currently accomplished through Wix Payments, a third-party processing service that allows us to accept your payment online. There is also an option to pay with Paypal.
Your data may be stored through Wix Payments and Paypal’s data storage and databases.
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This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies with all UK national laws and requirements for user privacy.
Payment
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If you choose a direct payment gateway to complete your purchase, then Wix Payments stores your credit card data. According to my best information, your data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data should be stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information should be deleted.
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All direct payment gateways are required to adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
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PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to visit and review Wix Payments Terms of Service or Privacy Statement.
Email Newsletters
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As part of the registration process for my newsletter, I only collect your name and an email address. I then use that to tell you about new products, projects and seasonal offers, or to contact you if I need to obtain or provide additional information or to check our records are correct. I will never rent or trade email lists with other organisations and businesses.
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I use my website provider, wix.com to deliver my newsletter. I gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see wix privacy notice. You can unsubscribe to general mailings by clicking the unsubscribe link at the bottom of any of my emails.
Use of cookies
What are cookies?
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Cookies are small files saved to the user’s computer’s hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.
What do we use cookies for?
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We may use cookies to remember personal settings you have chosen at our website. In no other context do we use cookies to collect information that identifies you personally. Most of the cookies we set are automatically deleted from your computer when you leave our website or shortly afterwards.
We use anonymous session cookies (short-term cookies that disappear when you close your browser) to help you navigate the website and make the most of the features. If you log into the website, application or a course as a registered user, your session cookie will also contain your user ID so that we can check which services you are allowed to access.
This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information.
Should users wish to deny the use and saving of cookies from this website onto their computer’s hard drive, they should take necessary steps within their web browser’s security settings to block all cookies from this website and its external serving vendors.
Personal information
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Whilst using our website, software applications or services, you may be required to provide personal information (name, address, email, account details, etc.). We will use this information to administer our website, applications, client databases and marketing material. We will ensure that all personal information supplied is held securely in accordance with the General Data Protection Regulation (EU) 2016/679, as adopted into law of the United Kingdom in the Data Protection Act 2018. Further, by providing telephone, fax and email details, you consent to Glass In Fusion contacting you using that method. You have the right at any time to request a copy of the personal information we hold on you. Should you wish to receive a copy of this, or would like to be removed from our database, please contact us using this link: contact me
Information collection and use
How do we collect information?
Glass In Fusion collects information in two possible ways:
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When you directly give it to us (“Directly Provided Data”)
When you sign up for our site, purchase our products or communicate with us, you may choose to voluntarily give us certain information – for example, by filling in text boxes or completing registration forms. All this information requires a direct action by you at that time in order for us to receive it.
2. When you give us permission to obtain from other accounts (“User Authorised Data”)
Depending on your settings or the privacy policies for other online services, you may give us permission to obtain information from your account with those other services. For example, this can be via social media or by choosing to send us your location data when accessing our website from your smartphone.
How long do we keep your data for?
Glass In Fusion will not retain your personal information longer than necessary. We will hold onto the information you provide either while your account is in existence, or as needed to be able to provide the Services to you, or (in the case of any contact you may have with our Customer Care team) for as long as is necessary to provide support-related reporting and trend analysis only.
If legally required or if it is reasonably necessary to meet regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our Terms and Conditions, we may also retain some of your information for a limited period of time as required, even after you have closed your account or it is no longer needed to provide the Services to you.
Choosing how we use your data
We understand that you trust us with your personal information and we are committed to ensuring you can manage the privacy and security of your personal information yourself.
With respect to the information relating to you that ends up in our possession, and recognising that it is your choice to provide us with your personally identifiable information, we commit to giving you the ability to do all of the following:
Changes to this privacy policy
Stephanie Else reserves the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.
Questions and Contact Information
If you would like to: access, correct, amend or delete any personal information I have about you, register a complaint, or simply want more information, please email: stephanie@glassinfusion.co.uk or by post at Stephanie Else, Glass in Fusion, Unit 9 Beaconsfield Workshops, 25 Ditchling Rise, Brighton BN1 4QL.